All WowGo Boards come standard with a 90-Day Warranty which covers any manufacturing defects.
- WowGo boards are built using the best configuration of motors, ESC, and batteries. We test all individual parts and run each WowGo Board for 210 minutes before packaging it up for shipment.
- All components, such an extra remote or battery can be purchased separately in our shop. If not, please contact firstname.lastname@example.org. and we also provide 90 days warranty for the parts you bought.
- The WowGo board can be easily repaired by replacing the broken part. We will always diagnose and send free replacement parts for boards under warranty, shipping fees will be collected.
- We are responsible for diagnose and sending free parts until the board is fixed. For example, if we sent a battery and problem still exists, we will keep sending ESC, Remote, Motors whatever needed, until the moment the right part is replaced and the board is fixed.
- We reply to all questions within 24 hours. You can get replacement parts within 3-8 days if there is ever an issue with your board.
The water damage ，wheels wear ，and artificial damage are NOT included in the warranty.
- We don't refund when your ordered products are being built.
- We don't refund when your order is shipped out.
- We don't refund when there is an issue with the product you received.
- We don't accept returns.