A Letter to WowGo users

Nov 23, 2020

Dear customers:

In order to improve our service quality, we've made the following decision:
1. From now on, the after-sales service is completely free. We'll send replacement parts for your board free of charge if the board is still under warranty. (Free shipping and free parts)
1. We are preparing to establish an overseas maintenance center in Texas, USA. If you need to send the board to the maintenance center, there's no need to pay for shipping and the parts are also free. The center is expected to start operating in December.(Currently, only customers in the Continental US are covered, we will also establish maintenance center in the EU in the next three months)
Thank you for your continued support for WowGo!